Support Tickets

IoTika Smart Home Enterprise Control System

Customer & Partner Support Helpdesk

Manage incoming support tickets, warranty replacement claims, and technical assistance inquiries.

TCK-8012
App Pairing
High Priority

Google Home voice control pairing issue for Quad Switch

Submitted by Aarav Sharma (Customer)

Aarav Sharma ยท 10:15 AM
I installed the 4-touch glass switch. The IoTika app connects fine, but Google Home says device offline.